Privacy Policy

Last updated: February 5, 2026

At TLH Électrique, we place a high priority on protecting your personal information. This privacy policy outlines our practices regarding the collection, use, and disclosure of the information you provide to us through our website, in accordance with Quebec's Law 25.

1. Collection of Personal Information

We only collect personal information necessary for our business operations. When you use our contact form, we may collect:

  • Your full name
  • Your email address
  • Your phone number
  • Your full address (for project assessment)
  • The type of service required
  • Any other information you choose to provide in your message

2. Use of Information

The information collected is used exclusively to:

  • Respond to your requests for quotes or information
  • Assess the technical needs of your residential project
  • Communicate with you regarding our services
  • Improve the user experience on our website

    • 3. Protection and Retention

    We implement rigorous physical, technical, and administrative security measures to protect your personal information against unauthorized access, loss, or theft. Your data is kept only for as long as necessary to fulfill the purposes for which it was collected or to satisfy our legal obligations.

    4. Sharing with Third Parties

    We do not sell, trade, or rent your personal information to third parties. Your information is shared only with our essential technological service providers (such as our form management service FormSubmit) who are contractually obligated to protect the confidentiality of your data.

    5. Cookies and Tracking Technologies

    Our site uses the Meta Pixel to analyze advertising campaign effectiveness and understand site usage. This service collects data via cookies (e.g., IP address, pages visited). In compliance with Law 25, these tools are disabled by default and are only activated with your explicit consent via our cookie consent banner.

    6. Your Rights

    Under Law 25, you have the following rights regarding your personal information:

  • Right to access your information
  • Right to rectify your information
  • Right to withdraw your consent for the use or retention of your information

    • 7. Data Protection Officer

    For any questions regarding this policy or to exercise your rights, please contact our personal information protection officer:

    Alexis Laurin
    Owner - TLH Électrique
    Email : [email protected]
    Phone : 514 833-3247

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